Ric B Swb

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Verified Reviewer

Will not allow me to verify with their send code.

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Want the subscription stopped. nothing else needs said at this time, Please stop the subscription now.
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Preferred solution: Just stop the items being sent. Nothing else required at this time

Norma B Lbn

Stop receiving products

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Customer service number rings busy 24/7, emails go unresolved. Fed up with sub-par jewelry and trying to cancel is apparently not going to happen! $59.99 for things a didn't ask for or want is just redulious!
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Loss:
$300
Pros:
  • Too high for sub-par products
Cons:
  • Sub-par jewelry

Preferred solution: Apology

User's recommendation: DON'T by anything from this company

Anonymous
map-marker Babylon, New York

Theives

Lies said that the earrings were free but they charge 59.95. Reoccurring dont get involved with them people
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User's recommendation: Stay away

Anonymous
map-marker Newport News, Virginia

They are a bunch of lying thieves. They fix so you can't talk to a live person to stop them from stealing money from your account.

I ordered 1 item, and it was quoted as costing less then $10. But I charged $59.95 for the item I ordered. Can not get a hold of any one to cancel an account that I did not set up.
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User's recommendation: AVOID THIS COMPANY AS THEY ARE A PACK OF LYING,STEALING THIEVES.

Anonymous
map-marker Bismarck, Arkansas

Cancellation

I cannot get in touch with these people. I am trying to cancel any further orders and cannot even talk to anyone about it!
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User's recommendation: Don’t even think about ordering from them!

Anonymous
map-marker Bismarck, Arkansas

Cancellation

Im trying to get in touch with this company to cancel my subscription and have them stop sending me jewelry but I cannot get any response or reply from them. I cant even get through to them by phone. Ive tried e-mail and messaging them, still no response.
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User's recommendation: Don’t get involved with this company

Ruslan K Rtc

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Verified Reviewer

Cancel my subscription

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Please cancel my subscription I never agreed to this. You offer somthing and then charge extra for subscription please cancel. And refund
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Loss:
$60
Cons:
  • Secret subscription

Preferred solution: Full refund

Dana F Cmw

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Verified Reviewer

Cancel all further items and this account.

I understand there could be a monthly charge after obtaining an item. I want to cancel this account effective immediately.
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Preferred solution: Cancelation.

User's recommendation: Be cautious.

1 comment
Dana F Cmw

cancel!!!!

Resolved
Pamela N Ilp

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Verified Reviewer

Resolved: Billing

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This company is taking money out of my account without permission and sending me jewelry I did not order and then charging me fraudulently through my debit card originally used to get a pair of earrings by just paying shipping. They also included a necklace that I did not order which the charged me $59.95 Ive called them, emailed them with no response. Just yesterday they sent me a bracelet I did not order. I went to their web site and they say its worth almost $200. I canceled my debit card so they cannot charge me again. Please help! m
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Loss:
$5995
Cons:
  • Cheap products delivered without ordering

Preferred solution: Full refund

User's recommendation: Do not get involved with these scammers!

richard s Nav

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Verified Reviewer

Fraudulent charges cancel sub

Hello there I'm doin finances for may client Lydia Fitzjarrold I can see there has been charges made for $59.95 on the dates of 10.19.23, 9.19.23, 8.21.23, 7.21.23, 5.17.23, 4.17.23, 3.21.23, 2.17.23, and 1.18.23. so obviously there is a subscription that has been fraudulently made. I am asking to have the subscription canceled immediately and asking for refund of charges back to her account please.
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Loss:
$540

Preferred solution: Full refund

Theresa W Wbx

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Mooresville, Indiana

I wanted to talk to someone to resolve my issues

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Luciana Rose Jewelry - I wanted to talk to someone to resolve my issues
Luciana Rose Jewelry - I wanted to talk to someone to resolve my issues - Image 2
Luciana Rose Jewelry - I wanted to talk to someone to resolve my issues - Image 3
Updated by user May 23, 2023

it took from 4/7/2023 through May 10, 2023 they tried at least 12x&59.95 I blessed to have overdraft protection on my account. Closed my card.

Froze my Checking account!!!

SO HOW DO YALL think it’s going!!! I think they owe me for all the extra grief they caused me!!!...

Original review Apr 21, 2023
I saw your earrings I thought they looked very pretty except for the stone possibly being to much!! and it is!

I ordered the Trio Set, Thinking of others! I dont like them at all! thought I would just cancel and receive my money back well that was incorrect. Come to find out your company has tried to charge my bank account twice for a membership fee of $59.95 I want to cancel ASAP and there will be no more fees charged to me and I still want to send back these earrings because with a 2 carat Stone they look ridiculous.
Theresa Ward {{Redacted}} 3**-**6-2217
Credit card ending # 2279 it is very important that I hear from you ASAP.

I can go through my bank and have this canceled and get refunded, but I prefer to professionally handle it myself, so please email me or call me ASAP.

I gave you the information above in the message, thank you. Theresa Ward
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Pros:
  • Nice fake earrings

Preferred solution: Full refund

User's recommendation: Make sure Customer understands what they’re getting into with the monthly membership fees before they agree to anything.

Trudie E Izw

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Verified Reviewer
| map-marker Murphy, North Carolina

Cancel subscription

I could not reach anyone on the phone and I can not get a response to any email I have sent!!! HOW DO I CANCEL???s
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User's recommendation: STAY AWAY FROM THIS COMPANY!!!!

Cathy S Zhx

No phone customer service

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All I got was an email referal and Id rather talk to a real person. Good luck with that. Really, this is utterly ridiculous! I have to write 100 symbols - seriously! Get over yourselves
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Preferred solution: Subscription cancelled

Kella S Jks

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Verified Reviewer

Cancel subscription

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I want a refund for the 59.95 charge on my debit card. No identification of what I ordered. Please respond as soon as possible
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Loss:
$5995

Preferred solution: Full refund

Kate G Npp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Dallas, Texas

To takr credit card off record! Yall are a rip off

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I was charged $59.95 for what. I placed an order a while back & paid $5 shipping only. I feel like this is a scam & would Like a refund. I have contacted the bank & filed a dispute. If there is a subscription please d/c I want my credit card information removed from this store. Im so irritated b/c I didnt sign uo for subscription. Thanks, Mary K Gravel
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Kate G Npp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

To complain

Cancel subscription & cancel order & cancel autoscribe & cancel any further items. I returned jewelry & would like a refund
View full review
Loss:
$120

Preferred solution: Full refund

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